Terms & Conditions
The following terms and conditions apply to all website development / design services provided by LinkImpulse Ltd to the Client.
It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client accepts a quote then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full. Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.
Charges for services to be provided by LinkImpulse are defined in the project quotation that the Client receives via e-mail. Quotations are valid for a period of 30 days. LinkImpulse reserves the right to alter or decline to provide a quotation after expiry of the 30 days. Unless agreed otherwise with the Client, all website design services require an advance payment of a minimum of thirty three (33) percent of the project quotation total before the work is supplied to the Client for review. A second charge of thirty three (33) percent is required after the development stage, with the remaining thirty three (33) percent of the project quotation total due upon completion of the work, prior to upload to the server or release of materials. Payment for services is due by bank transfer.Bank details will be made available on invoices.
LinkImpulse will provide the Client with an opportunity to review the appearance and content of the website during the design phase and once the overall website development is completed. At the completion of the project, such materials will be deemed to be accepted and approved unless the Client notifies LinkImpulse otherwise within ten (10) days of the date the materials are made available to the Client.
LinkImpulse will install and publicly post or supply the Client's website by the date specified in the project proposal, or at date agreed with Client upon LinkImpulse receiving initial payment, unless a delay is specifically requested by the Client and agreed by LinkImpulse. In return, the Client agrees to delegate a single individual as a primary contact to aid LinkImpulse with progressing the commission in a satisfactory and expedient manner. During the project, LinkImpulse will require the Client to provide website content; text, images, movies and sound files
LinkImpulse is a small business, to remain efficient we must ensure that work we have programmed is carried out at the scheduled time. On occasions we may have to reject offers for other work and enquiries to ensure that your work is completed at the time arranged. This is why we ask that you provide all the required information in advance. On any occasion where progress cannot be made with your website because we have not been given the required information in the agreed time frame, and we are delayed as result, we reserve the right to impose a surcharge of up to 25%. If your project involves Search Engine Optimisation we need the text content for your site in advance so that the SEO can be planned and completed efficiently. If you agree to provide us with the required information and subsequently fail to do within one week of project commencement we reserve the right to close the project and the balance remaining becomes payable immediately. Simply put, all the above condition says is do not give us the go ahead to start until you are ready to do so. NOTE: Text content should be delivered as a Microsoft Word, email (or similar) document with the pages in the supplied document representing the content of the relevant pages on your website. These pages should have the same titles as the agreed website pages. Contact us if you need clarification on this. Using our content management system you are able to keep your content up to date your self.
Invoices will be provided by LinkImpulse upon completion but before publishing the live website. Invoices are normally sent via email; however, the Client may choose to receive hard copy invoices. Invoices are due upon receipt. Accounts that remain unpaid thirty (30) days after the date of the invoice will be assessed a service charge in the amount of the higher of one and one-half percent (1.5%) or £30 per month of the total amount due.
Client agrees to reimburse LinkImpulse for any additional expenses necessary for the completion of the work. Examples would be purchase of special fonts, stock photography etc.
LinkImpulse may purchase domain names on behalf of the Client. Payment and renewal of those domain names is the responsibility of the Client. The loss, cancellation or otherwise of the domain brought about by non or late payment is not the responsibility of LinkImpulse. The Client should keep a record of the due dates for payment to ensure that payment is received in good time.